DELIVERY CHARGES AND NOTES
Free Australian wide Shipping for all orders $100 or over.
Note, the $80 must be the total of the order after any promotional code or discount is applied. For orders which have a total value of less than $80 the standard shipping charges will be applied.
T.U.K. Australia uses Australia Post Standard post with tracking so you can follow your order on line.
SHIPPING TO NEW ZEALAND FROM AUSTRALIA
Any international orders to be sent from Australia to New Zealand will attract an international shipping charge of AUD $ 15.00 for the first two shoes and an additional AUD $10.00 for each pair thereafter.
INTERNATIONAL SHIPPING FROM AUSTRALIA
International Shipping Rates
Any other international orders to be sent from Australia will attract an international shipping charge of AUD $ 45.00 for the first two shoes and an additional AUD $20. for each pair thereafter.
T.U.K. Australia ships by Australia Post International Priority. To New Zealand your parcel should arrive within 7 days. To most countries delivery will be attempted within 21 - 25 days however to some countries Australia post will not guarantee delivery prior to 30 days after despatch.
Please be aware delays in customs are very common for some countries therefore, we cannot be responsible for customs delays.
About Customs, Duties & Taxes
When ordering online from Australia for goods to be shipped to a foreign country, the recipient is the importer of record and must comply with all laws and regulation of the destination country. Orders shipped outside Australia may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
International customers are responsible for knowing and abiding by their country's tax laws/import fees/VAT fees. All import fees and duties are billed by, and paid directly to, your local government. Unfortunately there is no way for us to bill for, pay, and or keep up to date with every country's changing tax and import laws, or what percentage a country charges for these tax/import laws. Purchases WILL NOT be manipulated to benefit the recipient in regards to customs taxes or import duties.
Please be aware that all of our shoes are listed in standard U.S. sizes. If you are unsure of your U.S. size please refer to the following size chart for conversions.
The following size chart is an approximate guide. All shoe sizes vary slightly depending on make, model, and width of the shoe. T.U.K. does NOT guarantee this size chart to be exact for every shoe. For a more accurate size chart, please refer to each products specific size chart on that products page.
Although we cannot be responsible to know your shoe size, we are happy to answer any questions you may have. If you need help, please contact us at
or Monday-Friday between the hours of 10:00am EST – 4:30pm EST on 0437 673 003
Currently, the maximum amount of shoes that can be mailed out of the Australian Warehouse per order is 6 due to limitations on box sizes.
Out of stock items
T.U.K. makes every attempt to make sure that our inventory is accurate and up to date on our website. Due to the high cost of shipping; in the rare event that a style is unavailable or not up to our standards to ship, we will cancel your entire order, process a full and complete refund and notify you immediately in order to give you the opportunity to place a new order for a different style.